1. What products do you offer?

We offer a curated selection of unique and luxurious gifts including handcrafted jewelry, elegant dresses, home décor items, and more—perfect for all occasions.

2. Do you offer international shipping?

Currently, we offer shipping within [your country/region – update as needed]. We’re working on expanding to international customers soon.

3. Is shipping free?

Yes! We offer free shipping on all orders over $50.

4. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order’s status online.

5. What is your return/exchange policy?

We accept returns and exchanges within 7 days of delivery. Items must be unused, in original condition, and in original packaging. Please read our full Return Policy for details.

6. Can I customize jewellery or dresses?

Absolutely! We take pride in handcrafted custom designs. Contact us directly via Contact Page or email to discuss your ideas.

7. How do I contact customer support?

You can reach us via:
📧 Email: support@devyasgiftstore.com
📞 Phone: +44 7703 744664

8. Do you offer gift wrapping or special packaging?

Yes, all our products come beautifully packaged. You can also select premium gift-wrapping options at checkout.

9. How long does delivery take?

Delivery typically takes 3-7 business days, depending on your location and the product.

10. Can I cancel or change my order?

Orders can be modified or canceled within 12 hours of placing them. Please contact us as soon as possible.